Right of withdrawal for the sale of goods
Right of Withdrawal for the Sale of Goods
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The withdrawal period is one month from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us (YOVANA GmbH, Ruhrorter Str. 112, 45478 Mülheim an der Ruhr, Telephone no.: 0208 - 444 78 98 1, E-mail address: info@yogabox.de) by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.
You can also exercise your right of withdrawal online by clicking on a correspondingly labeled button ("Withdraw from contract" or similar designation) on our website (www.yogabox.de). If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g., by e-mail) with information about the content of the withdrawal declaration as well as the date and time of its receipt.
You can also fill out and submit the sample withdrawal form or any other clear statement electronically on our website (www.yogabox.de). If you make use of this option, we will immediately (e.g., by e-mail) send you a confirmation of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no case will you incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning parcel-ready goods as well as the direct cost of returning non-parcel-ready goods. The costs for non-parcel-ready goods are estimated at a maximum of approximately EUR 22.50.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or Expiration Grounds
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in contracts
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To YOVANA GmbH, Ruhrorter Str. 112, 45478 Mülheim an der Ruhr, E-mail address: info@yogabox.de :
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for communication on paper)
- Date
(*) Delete as appropriate.
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The withdrawal period is one month from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us (YOVANA GmbH, Ruhrorter Str. 112, 45478 Mülheim an der Ruhr, Telephone no.: 0208 - 444 78 98 1, E-mail address: info@yogabox.de) by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.
You can also exercise your right of withdrawal online by clicking on a correspondingly labeled button ("Withdraw from contract" or similar designation) on our website (www.yogabox.de). If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g., by e-mail) with information about the content of the withdrawal declaration as well as the date and time of its receipt.
You can also fill out and submit the sample withdrawal form or any other clear statement electronically on our website (www.yogabox.de). If you make use of this option, we will immediately (e.g., by e-mail) send you a confirmation of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no case will you incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning parcel-ready goods as well as the direct cost of returning non-parcel-ready goods. The costs for non-parcel-ready goods are estimated at a maximum of approximately EUR 22.50.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or Expiration Grounds
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in contracts
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To YOVANA GmbH, Ruhrorter Str. 112, 45478 Mülheim an der Ruhr, E-mail address: info@yogabox.de :
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for communication on paper)
- Date
(*) Delete as appropriate.